한화손해보험 모바일 앱 2.0.41

"Korea Fire & Marine Insurance's Official Mobile App brings you closer to our customers for easy and fast insurance services."

"Korea Fire & Marine Insurance's official mobile app provides customers with the convenience of managing and changing contracts, accident claims, loans, and more, all through their mobile devices without the need to visit our branches."

• Usage Guide

- Easily log in with fingerprint/Face ID and simple password setup.

- You can also log in using your mobile phone, KakaoPay verification, or a public certificate (formerly known as an authorized certificate).

• Main Services

- MY: Customized services for your insurance contracts

- Contract Management: Search and consult your insurance contracts, pay premiums, request various refund inquiries/applications, request certificates, etc.

- Contract Modification: Modify customer information, apply for automatic payments, register children for prenatal insurance, change bank account for receiving refunds

- Accident Compensation: File and check the status of long-term insurance claims, receive necessary document notifications, etc.

- Loans: Check loan status, check and apply for loan amounts available for insurance contracts, repay insurance contract loans/credit loans

- Insurance Products: Apply for mobile direct insurance, car insurance, driver's insurance, health/comprehensive insurance, family insurance, fire/property insurance, pension/savings insurance

- Customer Lounge: Noticeboard, FAQ section, find branches/claims centers, download necessary documents

• Support Information

- Requires iOS 8.0 or higher: Compatible with iPhone 5s/6/6 Plus/6s/6s Plus/SE/7/7 Plus/8/8 Plus/X, iPad Air/Air Wi-Fi+Cellular, iPad mini 2/mini 2 Wi-Fi+Celluar, iPad mini 3/mini 3 Wi-Fi+Cellular, iPad mini 4/mini 4 Wi-Fi+Cellular, 12.9-inch iPad Pro/12.9-inch iPad Pro Wi-Fi+Cellular, 9.7-inch iPad Pro/9.7-inch iPad Pro Wi-Fi+Cellular, iPad (5th generation)/iPad Wi-Fi+Cellular (5th generation), 12.9-inch iPad Pro (2nd generation)/12.9-inch iPad Pro Wi-Fi+Cellular (2nd generation), 10.5-inch iPad Pro/10.5-inch iPad Pro Wi-Fi+Cellular, iPod touch (6th generation)

• Access Permissions

[Optional Access Permissions]

- Camera: Take photos of insurance claim documents

- Photos: Select images from the gallery for insurance claims

- Location: Allow access to find the nearest customer centers based on your location

Please note that even if you do not grant these optional permissions, you can still use the services excluding those that require these permissions. When accessing services that require optional permissions, you will be prompted to grant permission separately. If you do not grant permission, certain features may be limited.

To receive PUSH notifications, please allow notifications for the Korea Fire & Marine Insurance app in Settings > Notifications.

• Security

To ensure your secure financial transactions with Korea Fire & Marine Insurance, the app cannot be used on jailbroken devices or devices that have been tampered with (Please reset the device at the manufacturer's service center before using the app. Jailbreaking refers to gaining administrative access to a smartphone and modifying the device's operating system or being in a state of tampering due to malicious code, etc.)

"Please note that we cannot delete your App Store purchase history."

"Hello, this is Korea Fire & Marine Insurance. We cannot delete your App Store purchase history. Please search for 'App Store purchase history' in your portal's search bar to check it."