한화생명 3.9.31

Introducing the newly enhanced Hanwha Life mobile app for easily managing your insurance needs from enrollment to maintenance.

The app provides convenient access to direct insurance applications, claims filing, and contract management without the need for branch visits or phone consultations.

Product Finder:

• Easily find the insurance product you need and quickly check the estimated premium to directly enroll online.

My Contracts:

• Manage all your contracts in one place, including insurance, loans, and retirement pension, and receive detailed information about contract status.

Claims Application:

• Submit insurance claims quickly with just a photo of the receipt and track the progress of your claim.

Important Information:

• To maintain device security, we recommend keeping your operating system and antivirus programs up to date.
• When using services that involve financial transactions or require entering personal information, avoid using unidentified Wi-Fi networks without security settings and instead use mobile networks (3G, LTE, 5G).
• Data communication fees may apply when using the app, depending on your mobile data plan.

Additional Usage Information:

• If you have any questions about the Hanwha Life app, please contact our call center at 1588-6363 during the consultation hours of 09:00-18:00. We strive to provide convenient customer-first service.

App Access Permissions:

In accordance with the "Act on Promotion of Information and Communication Network Utilization and Information Protection" as amended by the Acts Enforcement Decree, we provide the following guidance on the access permissions used by the Hanwha Life app:

※ Required Permissions:

• Storage: Used to store certificates, install security configuration files, and check the integrity of the operating system for a secure app environment.
• Telephone: Used for connecting to branch offices and verifying device identification information required for security purposes.

※ Optional Permissions:

• Notifications: Used to deliver information about policy application progress, contract management, announcements, and event notifications.
• Camera: Used for capturing identification cards during policy applications and registering documents for claims filing.

※ Denying or revoking optional permissions will not disable app usage but may limit access to certain features.
※ Optional permission settings can be adjusted in [Phone Settings > Applications > Hanwha Life > Permissions]. (Paths may vary depending on your phone model.)
※ The service is not available on rooted devices.

※ Information for Investigation of Disorderly Credit Behavior (Preventing Voice Phishing Damage for Hanwha Life App Users through Detection of Malicious Apps):

Information on detected malicious apps and diagnostic information about those apps.