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Customer Service Phone: 4006899521

Our goal is to provide value to users experiencing emotional turmoil by connecting them with professional marriage and relationship counselors, family therapy experts, psychological consultants, and family education coaches. This platform aims to facilitate a safe space for individuals to express their feelings and receive guidance.

The importance of having someone to talk to during distress cannot be overstated. Just like confiding in a friend can be comforting, our platform seeks to fill that role for those who may not have immediate access to supportive individuals. In a fast-paced world, where meeting in person can be challenging, we aim to bridge this gap by offering a reliable avenue for emotional support, creating an environment where users can engage in therapeutic conversations akin to a “psychological spa.” This service not only benefits the users but also supports our counselors and the platform's commercial viability.

The field of emotional counseling is highly specialized, yet lacks a unified certification standard for counselors. Hence, we require our consultants to hold relevant credentials such as marriage and relationship counseling certificates, psychological consultant certifications, family counseling certificates, and family education instructor certifications issued by national authorities. Such prerequisites ensure that users receive professional services tailored to their needs. Furthermore, these professionals are equipped not only to listen but also to offer meaningful counsel based on their expertise.

The Liao Yu team specializes in various aspects of emotional consulting, including relationship advice, pre-marital coaching, and maintaining long-term relationships. Since inception, we have continually refined our service processes and tailored execution plans for diverse cases. Our approachable communication style seeks to create a comfortable atmosphere where users feel heard and understood as they progress toward healing.

About Us: Liao Yu is part of Hangzhou Lingxi Zhixin Technology Co., Ltd., dedicated to providing an honest platform for users entrapped by emotional issues — encompassing familial ties, romantic matters, and friendships. Our team comprises knowledgeable professionals with extensive theoretical and practical experience in both male and female psychological counseling.

Service Philosophy: The Liao Yu app focuses on emotional sharing and consulting. We provide support for individuals seeking guidance in areas such as relationships, marriage, family dynamics, and mental well-being. We prioritize privacy throughout the consultation process, offering proactive privacy strategies that allow users to delete or hide certain content — even enabling one-click data clearance.

We Believe: Our continuous efforts are aimed at helping individuals achieve greater health, happiness, inner peace, and joy — ultimately enhancing their life experience.

P.S. Some users may refer to us as Liao Yu or "healing conversations," but our official name is Liao Yu.