三菱UFJ銀行　かんたん手続アプリ 12.0.0

This is the official app provided by Mitsubishi UFJ Bank. It allows you to easily apply for various procedures without visiting the bank.

Main Features:

• Apply for reissuing a cash card that cannot be used
• Apply for suspending or reissuing a cash card or passbook due to loss or theft
• Resume the use of a cash card or passbook that was suspended due to loss or theft
• Resume the use of a cash card or passbook that was found and reported to the police
• Apply for reissuing a debit card that cannot be used
• Cancel a debit card
• Suspend the use of a lost seal and switch to a seal-less account
• Change address and phone number
• Change the usage limit of a cash card
• Change name (switch to a seal-less account)
• Issue a balance certificate
• Cancel an account
• Check application results

In the future, we plan to gradually expand the procedures that can be done through this app.

Supported Devices:

For detailed information, please visit the following website:
https://direct.bk.mufg.jp/dousa/index.html#003

Please Note:

• Prior to using this app, please thoroughly review the "Terms of Use for Easy Procedure App" and enter the required information for us.
• For cases not covered by this app, please refer to our bank's website for details and proceed accordingly.
• To check the application results, please go to [Menu] - [Check Application History] within the app. Please note that the results may be reflected on the next banking business day of the application date for some services.
• If your device has been Jailbroken even once, the app may not start or function properly. Please be aware that just installing the tools necessary for Jailbreaking may also result in errors.

Contact Information:

Reissuing a Cash Card that Cannot Be Used:

Mitsubishi UFJ Bank Card Reissuance Desk
0120-511-177
Service Hours: 9:00-17:00 (excluding weekends, holidays, and bank closure days)

Suspending, Resuming, or Reissuing a Lost Cash Card or Passbook / Suspending a Lost Seal and Switching to a Seal-less Account:

Mitsubishi UFJ Bank Loss Reporting Center
0120-544-565
Service Hours: 24/7 (Excluding 21:00 on the 2nd Saturday of each month to 6:40 the following morning)

Applying for Reissuing a Debit Card that Cannot Be Used:

Mitsubishi UFJ Bank Debit Desk (Debit Card Inquiries)
0570-070-735
Service Number 1-3 (VISA)
Service Number 2 (JCB)
Service Hours: 9:00-17:00 (excluding 12/31-1/3)

Mitsubishi UFJ Bank Card Reissuance Desk (Inquiries about Debit Integrated Cash Cards)
0120-511-177
Service Hours: 9:00-17:00 (excluding weekends, holidays, and bank closure days)

Canceling a Debit Card:

Mitsubishi UFJ Bank Debit Desk
0570-070-735
Service Number 1-3 (VISA)
Service Number 2 (JCB)
Service Hours: 9:00-17:00 (excluding 12/31-1/3)

Changing Address or Phone Number:

Mitsubishi UFJ Bank Call Center
0120-860-777
Service Number 1-1
Service Hours: Daily from 9:00 to 21:00

Changing the Usage Limit of a Cash Card:

Mitsubishi UFJ Bank Call Center
0120-860-777
Service Number 1-1
Service Hours: Daily from 9:00 to 21:00
Note: A guide for address change will play, please continue to speak after that.

Changing Name (Switching to a Seal-less Account):

Mitsubishi UFJ Bank Call Center
0120-860-777
Service Number 1-1
Service Hours: Daily from 9:00 to 21:00
Note: A guide for address change will play, please continue to speak after that.

Issuing a Balance Certificate:

Mitsubishi UFJ Bank Call Center
0120-860-777
Service Number 1-1
Service Hours: Daily from 9:00 to 21:00
Note: A guide for address change will play, please continue to speak after that.