LOTTE Hotels & Resorts - 호텔예약 3.8.5

About Lotte Hotels & Resorts

• Lotte Hotels & Resorts is the largest hotel group in Korea, featuring premium landmark and luxury hotel brand Signiel, the 5-Star hotel brand Lotte Hotels & Resorts, business hotel brand Lotte City Hotel, and lifestyle hotel brand L7. The group operates chains in the United States, Russia, Japan, Vietnam, Myanmar, and Uzbekistan, establishing itself as one of the Top Three global hotel groups in Asia. Lotte Hotels & Resorts is dedicated to providing dignified service and exceptional facilities to captivate customers worldwide.

Main Functions of the Mobile App

• Find a Hotel: Explore hotels by region or brand and access detailed location information.
• Rate/Reservation: Quickly make room and restaurant reservations as well as view your reservation history.
• Promotions: Stay updated on special price packages, promotions, and event announcements.
• Facility Information: Discover dining options, facilities, and details on wedding conventions.
• Membership: Register for membership, track your points, and access member-exclusive coupons.
• Tour Guide: Get insights on nearby tourist spots and restaurants around each hotel.
• Language Support: Benefit from multilingual support in English, Korean, Japanese, Chinese, Russian, Vietnamese, and Burmese.
• Other Functions: Access individual hotel photo galleries, reach customer support via live chat consultations and with a link to the customer center.

Official Website: http://www.lottehotel.com

Information on optional service access permissions

• Alerts: Receive updates on new packages and promotions.
• Gallery: Save a Rewards online card or attach files when using Customer Voice or Live Chat.
• Camera: Take photos for inquiries via Customer Voice or Live Chat.
• Bluetooth: For the Mobile Key service.
• Location: Utilize location services to search for nearby hotels based on your current position.
• Contact: Access and manage contacts for sharing a Mobile Key.

- You can still use the service even if you do not consent to optional access permissions.
- To adjust access permissions, navigate to Settings > Lotte Hotel App for configuration.

• Easily discover all packages and events from Lotte Hotels and make stress-free reservations.
• Locate the nearest Lotte Hotel swiftly.
• Add hotels, rooms, and packages to your Favorites for quick access without repeated searches.
• Utilize the Compare function to assess Lotte Hotel’s rooms and packages conveniently on a single page if undecided on which suits your needs best.