KB증권 'M-able' (마블) - 대표MTS 6.7.0

[Play Store App Update/Installation Delay Troubleshooting]

• - Samsung Phones: Settings -> Applications -> Google Play Store -> Storage -> Clear Data and Cache, then Retry
• - LG Phones: Settings -> Apps and Notifications -> App Info -> Google Play Store -> Storage -> Clear Data and Cache, then Retry

If the issue persists even after these steps, please contact the phone manufacturer for further assistance.

[KB Securities M-able Communication Desk]

• · Customer Center: 1588-6611 (Phone Consultation: Weekdays 8:00 AM - 6:00 PM)

Service Offering Menu:

• Report Financial Fraud and Payment Suspension: Press 76
• Inquiries Related to Public Offering Stocks: # (Sharp Sign), Quick Order/Execution Service: Press 1
• View Stock Prices and Indices: Press 2
• Order and Execution History: Press 3
• Check Balance and Transaction History: Press 4
• Banking and Subscription Services: Press 5
• Financial Products: Press 6
• Report Financial Fraud and Incidents: Press 7
• Account and Other Services: Press 8
• Connect to Customer Support Staff: Press 0
• Connect to Retirement Pension Department: Press 12 (# Inquiries related to public offering stocks menu operates only during public offering periods)

• · Overseas Stock Consultation: Call 02-6114-1630 (24 hours a day)
• · Overseas Derivatives Consultation: Call 02-6114-1500 (24 hours a day)
• · Prime Customer Support (for Non-face-to-face Account Opening Customers): Call1566-0055 (Phone Consultation: Weekdays 8:30 AM - 4:30 PM)

Contact Methods:

• - Chat Support: M-able App > Prime Club Menu > Prime Support > Prime Chat Support
• - Board Support: M-able App > Prime Club Menu > Prime Support > Prime Board Support
• - Reservation Support: M-able App > Prime Club Menu > Prime Support > Prime Reservation Support

Email: [email protected]

[Non-face-to-face Account Opening Guidance]

• - M-able App > Click on the bottom-left menu > Bottom-left Customer Service > Account Opening > Select Non-face-to-face Account Opening Menu ☞ If you do not have a KB Securities account, try out a variety of KB Securities' financial services such as domestic stock investment, overseas stock investment, fractional trading, and funds after opening a non-face-to-face account.

[Frequently Asked Questions]

• - When Unable to Receive Phone/Text Message for ARS Verification and Mobile Identity Verification: ☞ Verify if the registered phone number matches the intended receiving number. 1) Check if1588-6611/02-1588-6611 is marked as spam. 2) Check if our phone number is marked as spam in any installed apps. 3) Verify whether premium spam blocking services from your carrier were activated.

*We recommend registering multiple authentication methods for smoother login and service usage.

[Key Services of M-able]

• 1. Providing an Integrated Trading Environment for Domestic/International Stocks and Futures/Options 2. Offering an Easy Trading Environment for Users New to Stock Trading 3. Providing a Comprehensive Asset Management Service including Various Investment Products such as Funds, ELS, Bonds, Commercial Papers, and Latest Asset Management Trends 4. Offering 'Stock Picks by Experts' and 'Algorithmic Recommendation Stocks' based on Data Analysis 5. Providing Specialized Investment Information Service 'PRIME CLUB' 6. Offering Alert Services based on Various Conditions such as Achieving Target Yield Rates for Held Securities, Public Disclosures of Held/Interested Securities, and Situation-based Outstanding Orders 7. Providing KakaoTalk-based Kakao Authentication Service that doesn't require Public Certification 8. Enabling Stock Gifting Service to Close Friends, Acquaintances, and Family Members 9. Offering Fractional Trading Service allowing Investment in Promising Overseas Stocks like Apple, Google, with a minimum of ₩1,000

[App Permission Usage Information]

This app adheres to [Information and Communications Network Act] Article22-2 by accessing only permissions necessary for service provision. The details are as follows:

• - Storage Space: File storage/read access for app usage - Phone: Device information/status verification, connection to Customer Center Optional Access Permissions: