晋商银行 6.0.2

Adhering to a customer-centric philosophy, the institution has strategically enhanced and expanded its mobile banking operations. Leveraging technologies such as artificial intelligence and remote video services, it has prioritized the development of a comprehensive mobile banking channel. The integration with direct banking channels has facilitated the creation of a unified personal mobile financial service platform, with ongoing focus on user experience and streamlined interaction processes. Innovative upgrades in product development, wealth management, customer engagement, user journey mapping, and open connectivity aim to deliver a more responsive and personalized service environment. Recent additions include features such as monthly statements, employee services, transfer to same-name accounts, and fingerprint payment options. The platform has further diversified its non-financial offerings by incorporating services like housing fund inquiries, cloud-based laundry, and package delivery through ‘Planet Running,’ thus providing customers with an integrated, one-stop financial lifestyle service experience.