Мой Профи: Запись клиентов CRM 2.74.5

Specialists in the beauty service industry are faced with a multitude of administrative tasks that take up more than ten hours per week. But what if you could use this time to develop your business and provide even higher quality services to your clients?

ELECTRONIC MASTER'S DIARY

The days of using paper notebooks, record journals, and diaries are long gone. In place of archaic solutions, modern online solutions like CRM systems have emerged.

MoiProfi is an incredibly user-friendly mobile CRM system that replaces the traditional master's diary. With its help, you can efficiently plan your workday, keep track of clients, and manage appointments.

CLIENT DATABASE

A well-managed client database offers significant advantages. You will always be informed, for example, about a client's birthday, whether they have children, and which procedures they had done last summer. The accumulated information will enable you to keep track of clients and create personalized offers for them.

Based on the client database, segmentation can be carried out. For instance, you can identify VIP clients or categorize them based on visit activity:

• Active client base - a list of long-standing clients who regularly use your services;
• Passive client base - a list of clients who have stopped using your services for any reason;
• "Dead" client base - a list of clients who are no longer using your services but remain on record.

ONLINE APPOINTMENT BOOKING

Tired of answering repetitive questions about service costs and available appointment times every day?

Set up online client booking and not only will you save personal time, but you'll also increase the number of bookings. According to our statistics, thanks to online booking, clients tend to schedule appointments 20% more frequently, thereby bringing you more revenue.

SMS AND WHATSAPP REMINDERS

Want to send reminders to clients about upcoming appointments, inform them about date/time changes, request feedback, or invite them for a repeat visit?

Utilize a variety of ready-made templates or create your own and send reminders to clients via SMS or WhatsApp.

INCOME AND EXPENSE TRACKING

Monitor the success of your business and make informed decisions based on real data. Easily keep track of income and expenses in real-time.

Review information such as the number of appointments conducted, total revenue, net profit, and identify which services are most popular.

Track where your money is going, which expense category is the most costly, and where you can cut expenses to increase net profit and overall revenue.

SALON AND STAFF MANAGEMENT

Considering scaling up your business, joining forces with colleagues, and creating a successful studio?

Manage your staff, schedules, client appointments efficiently and reduce work downtime through smart organization of work processes.

Spend a few minutes familiarizing yourself with the mobile CRM system MoiProfi, which contains practically everything needed for organizing work processes (planner, diary, calendar, reminders, notepad, financial tracking, client management). You will save a significant amount of time and make planning simple and enjoyable!