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Haelo Rideshare is a newly launched ridesharing application from Haelo, following the successful introduction of their bike and e-bike services. This platform aims to create a reliable ride-hailing experience that is accessible to all users.

As a quintessential example of shared transportation, Haelo Rideshare aligns with the company's commitment to green, low-carbon mobility solutions. The platform focuses on meeting user needs by providing diverse, convenient, high-quality, and safe transportation services. By leveraging advanced internet technology, Haelo emphasizes safety and convenience, with the intention of returning ridesharing to its core communal essence, while also addressing both short and long-distance travel demands.

As of the end of January 2024, Haelo Rideshare has successfully served over 100 million users.

Product Advantages

• Cost-effective: Drivers save on fuel costs while passengers enjoy reduced fares.
• Environmentally friendly: Shared seats minimize the use of private cars and reduce empty trips.
• Regulatory compliant: Service adheres strictly to national and local government guidelines regarding ride-sharing regulations.
• Convenient: Direct routes ensure efficient travel without unnecessary detours.

Safety Commitment

1. Comprehensive transaction safety system:
   • Pre-journey: Strict vetting processes are in place to mitigate risks before rides commence.
   • During the journey: Consistent monitoring allows for timely interventions in case of safety concerns.
   • Post-journey: Rapid response mechanisms ensure efficient handling of any incidents that may arise.
2. Six upgrades to platform tools:
   • An emergency contact feature automatically shares trip information.
   • Real-time order tracking allows for continuous monitoring throughout the ride.
   • A recording feature for long-distance or nighttime trips enhances safety assurances for passengers.
   • Free trip safety insurance offering coverage up to 600,000 RMB provides further peace of mind.
   • A one-click emergency dialing function ensures immediate assistance if needed.
   • A 24/7 safety hotline staffed by dedicated customer service representatives offers around-the-clock support.

Cancellation Assurance

• The new “Cancellation Assurance” service enhances travel certainty, facilitating smoother interactions between drivers and passengers.

Positive Travel Initiative

• The introduction of the “Positive Travel Initiative” features specialized rewards aimed at encouraging commendable actions from both drivers and passengers, thus fostering a culture of positivity in transportation.