메리츠화재 공식 앱 2.8.4

Meritz Fire & Marine Insurance Customer Service Official Application for Android smartphones is a comprehensive app designed specifically for Meritz Fire & Marine Insurance customers. The app offers a range of key services to enhance user experience.

• Claims/Compensation - Allows users to file claims, check the status of their claim, calculate additional premium fees, obtain document requirements, submit accident-related information, send necessary documents, and view compensation details.
• Contract Management/Modification - Enables customers to update their personal information, verify their contract details, monitor their vehicle insurance renewal premium fees, check installment premium fees, register or change vehicle registration details, modify driver coverage, add temporary driver endorsements, adjust insured amounts for auto insurance, register and submit mileage photos, register final mileage photos, and upload black box photos.
• Jeju Island Car Rental Amendment, Children's Insurance Registration, Automatic Transfer Account Modification, Insurance Object Location Change, Certificate Issuance Application, Document Request Application, Long-term Premium Payment, Dormant Insurance Claim.
• Insurance Contract Loans - Allows users to apply for loans against their insurance policy, track loan repayments, and view loan status.

• Mobile-exclusive Services:
• Certificate Document Issuance: Users can receive desired documents directly via email or fax.
• Long-term Insurance Claim: Users can directly submit claim documents by taking photos with their smartphone camera.
• Mileage Photo Submission: For Mileage Auto Insurance policyholders, users can instantly submit photos through their smartphones.
• Insurance Contract Loans: Users can easily apply for and manage loan repayments on a regular basis.

For security and legal purposes, Meritz Fire & Marine Insurance requires certain access permissions while using the official app. Failure to grant these permissions may limit app functionality.

• Required Access Permissions:
• Phone Access: Allows users to connect with the customer service center and verifies app integrity.
• Storage Access: Required for virus scanning, claims submission, document upload related to auto insurance endorsements (black box, mileage), and document submission.
• Camera Access: Enables users to take photos for claims submission, document upload related to auto insurance endorsements (black box, mileage).

Please note:

• The app will not function properly if it is tampered with or installed on rooted smartphones.
• Use of the app requires a digital certificate.
• If you have any further questions, please contact our customer support center at 1566-7711.

If you encounter any issues with app installation or updates, please follow the instructions below:

1. If you receive an error message:
   a) Go to your smartphone settings -> Applications -> select "Google Play Store."
   b) Click on the "Clear Data" button in the "Storage" menu.
   c) Restart your smartphone and proceed with the installation of the "Meritz Fire & Marine Insurance Official App".
2. If you experience prolonged waiting times:
   a) Select your account on the main screen of Google Play Store.
   b) Go to the "My Apps & Games" tab and navigate to the "Updates" section.
   c) Stop all pending updates and proceed with the installation of the "Meritz Fire & Marine Insurance Official App".
3. If you continue to receive update messages:
   a) Go to your smartphone settings -> Applications -> select "Google Play Store."
   b) Click on the "Clear Data" button in the "Storage" menu.
   c) Restart your smartphone and proceed with the installation of the "Meritz Fire & Marine Insurance Official App".