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Review of the "Report and Listen Screen Service (Smart ARS)" by the Korean Court Registry Call Center

The "Report and Listen Screen Service (Smart ARS)" app allows you to connect to the Court Registry Call Center via your smartphone and receive internet registration or general court registry services through a visual screen when making a call.

For the optimal functioning of the "Report and Listen Screen Service (Smart ARS)," it is necessary to perform an initial data download after installation.

• Key Features:
• Voice recognition and self-service implementation based on mobile devices
• Easy access to desired information through user voice data and mobile devices
• Provision of services to facilitate issue resolution by delivering complaint-related information such as text (long-form), images, and attachments

• Provision of visual information such as text, images, etc., to customers via mobile devices
• Sending content to users during calls via MMS or smartphone apps, or forwarding user-provided information (images)
• Post-call surveys and statistical functions

• Main Menu for Self-Service Information Retrieval:
• Inquiries about Court Registry locations and business hours
• Application for Real Estate Registry and inquiries about supporting documents
• Application for Corporate Registry and inquiries about supporting documents
• Inquiries about Corporate Seal Cards and Seal Certificates
• Inquiries about registration fees
• Inquiries about confirmation dates

• Court Registry Call Center Contact Numbers:
• For inquiries related to Internet Registration: 1544-0770
• For general registration inquiries: 1544-0773

• Supported Versions:
• 1. Android: Gingerbread (2.3) and above