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The 9.0 version of Qianniu was released in 2021, offering a new workbench for Taobao and Tmall merchants. It provides powerful tools and features to enhance the management of your online store. With millions of merchants already using Qianniu, it has become an essential tool for success in the e-commerce industry.

New Workbench Features:

• Get a comprehensive view of your shop's data with a simple pull-down gesture. The data includes important metrics that can help you make informed decisions about your business.
• Utilize official tools that are now available for free. These tools include product management, order management, reviews management, sales promotion, and coupons management.

Official Tools Overview:

1. Product Management:
Easily publish products by uploading photos and automatically matting them for a professional appearance. Effortlessly select product pictures from your cloud storage connected to your PC and mobile phone. No need to worry about accidental operations thanks to the option to save drafts while publishing. Streamline the management of products with similar specifications by quickly setting prices, inventory, and more. Share product links with contacts for efficient promotion.
2. Order Management:
Add remarks, change prices, and close orders waiting for payment. Efficiently manage orders to be shipped with options for scan code delivery, address modifications, and split parcel delivery for multiple SKU orders. Easily handle after-sales orders by agreeing or rejecting them on the mobile terminal, extending receiving times, applying for customer service intervention, and viewing negotiation history.
3. Reviews Management:
Gain insights into credit scores, ratings, and review statistics. Engage with buyers by reviewing their feedback or replying to their reviews. Batch operations are supported for efficiency.
4. New Customer Service Message and System Message:
Automatically populate shortcut phrases to improve reception efficiency. Mark important customers by adding a star to their message session. Enjoy enhanced organization with the integration of four system message classifications.
5. More Marketing Tools:
Take advantage of the official coupon tool for free. Manage store vouchers and commodity vouchers. Filter sales promotion activities that meet your requirements and directly sign up from the Qianniu app. Promote your goods effortlessly. Efficiently obtain off-site traffic with one-click sharing ability and multi-channel marketing integration.
6. New QianniuToutiao 2.0:
The headline channel has been revamped, offering four channels: latest, Q&A, courses, and live. Stay up-to-date on platform news and events with timely information. Enhance your business abilities with live courses.
7. Improved Login and Sub-account Management Experience:
Enjoy one-click login using your phone number or face recognition. Effortlessly create and manage sub-accounts with customizable post permissions.

We Value Your Feedback:

1. If you have any questions or need assistance with store operations, you can contact Taobao customer service hotline at 0571-88157858 (service available from 9:00-21:00).
2. If you encounter any issues with the Qianniu APP, you can provide feedback by opening the "Qianniu sidebar → Feedback" section. Alternatively, you can join the Dingtalk group "34996305", email [email protected], or visit their official website to report the problems and stay updated on the latest changes.