中银富登手机银行 3.60.35

Overview of Mobile Banking:

The personal mobile banking application caters to iPhone users, offering a range of services including account inquiries, fund transfers, and temporary account suspensions. All customers can download and use the application for free, which is compatible with all network channels. This service model effectively eliminates the need to visit a bank branch, providing customers with banking services at their fingertips.

Common Features:

1. Account Management
   • Account Overview: Access details regarding all deposit products associated with the account.
   • Transaction Inquiry: Review transactions for the current day or historical records.
   • Balance Inquiry: Monitor real-time account balance changes.
   • Fund Transfers: Convert a portion of demand deposits to fixed deposits, or withdraw total fixed deposits upon maturity or prematurely.
   • Notification Deposits: Manage the transition from current deposits to notification deposits, withdrawals of notification deposits, and appointment scheduling.
   • Account Suspension: Initiate temporary account suspensions for a duration of five days.
2. Mobile Banking Remittance
   • In-house Transfers: Transfer funds to accounts within the same financial institution.
   • Inter-bank Transfers: Send money to recipient accounts at other banks.

Security Measures:

1. SMS Verification: After entering the transfer amount, click "Get SMS Verification Code." The system sends a message with a six-digit code to the registered phone number, which must be entered to confirm the transaction.
2. Dynamic Password Token + SMS Verification: In addition to SMS verification, a dynamic password is generated upon pressing the token button. This code must also be entered on the web banking interface before confirming.

How to Apply for Mobile Banking Services:

1. Application Method: Personal users must visit a bank branch to apply for the standard mobile banking version that includes remittance functionality. A simplified version offering only inquiry capabilities can be self-registered via the official website.
2. Application Process:
   1. Present valid identification and debit card at the bank's counter for application.
   2. Sign the Personal Electronic Banking Service Agreement.
   3. Complete and submit the Electronic Banking Service Application Form at the counter; any future modifications must also be processed there.
   4. Download the client application from our official website (www.bocfullertonbank.com) and enjoy seamless services.
3. User Guidance: Our staff at the bank can provide demonstrations on how to effectively utilize mobile banking services.
4. User Information:
   • Upon initial login after setting up standard mobile banking, users must verify their login password and identification. A reset of the login password and setting a username is required. The username cannot be changed after this is established.
   • Please create a strong password for mobile banking access. If forgotten, users can visit their account-opening branch with their ID and card for a reset.
   • Maintain confidentiality regarding your username and password, and never share these credentials, even with bank employees.

Help Center:

• If you encounter issues while logging in, whom should you contact? You can reach out to our 24-hour customer service hotline at 40011-95566 for comprehensive support, or contact your local branch of 中银富登村镇银行 directly.
• What is the relationship between Internet banking and mobile banking? Both platforms provide access to services offered by 中银富登村镇银行 through the Internet; however, Internet banking requires access via PC terminals while mobile banking is designed for mobile devices. Efforts are made to ensure consistency in functionalities and processes across both platforms for user convenience.
• What hardware is needed for using 中银富登村镇银行's mobile banking? Any iPhone that can connect to mobile internet qualifies as adequate hardware for utilizing our mobile banking services. Ensuring internet access on your device will allow you to take advantage of these services.
• If I encounter "Session Timeout" messages while using mobile banking, why does this occur? If there are no actions taken during a five-minute interval after logging in, the system will log you out automatically as a security measure against unauthorized access when leaving your device unattended.