11번가 9.8.4

Main Service Introduction

1. Enjoy 11st with Wooju Pass Slim

   • Join for an annual subscription fee of 29,000 won and receive 34,000 points instantly
   • Exclusive discounted prices for Wooju Pass members only
   • Various benefits worth 100,000 won per month

2. Everything about the Elegant Taste, 11st Luxury Warranty 'OOAh'

   • 11st Luxe, the luxury warranty guaranteed by 11st
   • OOAh pick, showcasing the trendiest lifestyle brands
   • 200% compensation for counterfeit products and NFT certificate for confirmation anytime, anywhere
   • Dedicated consultation service for OOAh products (1599-1138)

3. Fall into Live 11

   • From carefully selected live broadcasts by 11st to open live broadcasts by sellers themselves!
   • No more resisting curiosity! Real-time communication with hosts
   • Subscribe to desired broadcast notifications and receive Live11 coupons
   • If you want to watch it again, simply click on "Watch Live Again"

4. Fast Delivery Service 'Shooting Delivery' from 11st

   • Place your order by midnight today and have it delivered to your doorstep tomorrow with Shooting Delivery
   • Various categories of products from essentials to digital
   • Free returns/exchanges within 7 days of delivery completion for Wooju Pass members

5. Wow! Amazon! Everything about easy direct purchasing!

   • Free shipping as the default and fast delivery as a bonus
   • Checkout 11st products seamlessly in your shopping cart
   • All product descriptions and reviews are available in Korean with translation services
   • Operates dedicated Amazon customer service center (1566-7171)

6. Sensibly Giving Gifts

   • Farewell to the days when only mobile gift vouchers were possible. Now you can gift a variety of products through 11st!
   • From popular products by age and price range to theme-based recommended products

Resolve errors as follows:

To ensure stable and smooth service, only iOS 11 or above can be updated. Please update to version 11 or above in "Settings > General > Software Update".

Guidance on the access permissions required for the service:

Essential Access Permissions:

- None

Optional Access Permissions:

Unauthorized permissions will not be acquired, and there will be no restrictions on using functions unrelated to the denied permissions.

- Photos/Camera/Microphone: Profile, 11Talk, Inquiry (consultation, etc.), attaching photos for photo reviews, video recording, image storage

- Location: Searching and delivery of nearby benefits, using Home&Car services

- Contacts: Selection of recipients for gifting

If you have any questions or concerns while using the 11st app, please contact us through the Customer Center at the bottom of the app. We will provide quick assistance.

Note: For app-related errors or inconveniences, contact [email protected] (App version, iOS version, device model).

Customer Center: 1599-0110