A Liña do Galego 2.0.3

The Líneas do Galego is a free service provided by the Mesa pola Normalización Lingüística, aimed at the entire population. Since 2007, it has been responding to inquiries regarding linguistic rights and processing complaints directed at institutions, companies, and other entities that infringe upon these rights, as well as acknowledging efforts made by individuals to ensure their right to live in Galician.

Many Galician speakers continue to accept the exclusion of their language as normal, a situation we are committed to changing. Awareness of linguistic rights is fundamental because a lack of such awareness constitutes a democratic deficit that must be addressed.

The concept that linguistic rights—both individual and collective—are recognized in Galicia remains insufficiently established, especially in territories where such rights lack formal legal recognition. The Líneas do Galego seeks to strengthen the goal of providing legal coverage and protection to individuals whose ability to develop their lives in the local language is hindered.

When someone contacts the service via phone or written communication, an individual file is created in the database, assigned a specific number for follow-up purposes. The Líneas do Galego guarantees complete confidentiality for all users; however, it does not process anonymous complaints.

An annual report will be prepared based on all complaints, inquiries, and acknowledgments received through the service. This report aims to diagnose the current situation and propose measures for improvement in the coming year.